Last modified: 3rd March 2024

Please take a moment to read these general terms and conditions (the “General Terms”) to understand how they apply to your installation, access and/or use of our websites, mobi sites, apps and/or NTS Technical Services (collectively “the Services”) for information or electrical services purposes.

If you have any questions regarding these General Terms, please email info@ntstechnicalservices.co.za

Who Owns the Services?
The Services are owned and operated by NTS Technical Services, a company registered in the Republic of South Africa (Reg. No. 2005/130895/23), which has its registered office at 11 Viking Place Thor Circle Cape Town 7460, South Africa. All rights and/or defences afforded to us in these General Terms shall stand to the benefit of our company.

Terms and Conditions Apply
It is important that you read these General Terms carefully to ensure that you understand the Services and what communications you can expect from us. These General Terms apply to your use of the Services and incorporate the NTS Online Terms, the NTS App Terms, the Service Terms, as well as our Privacy Notice which may also apply to you, so please take a moment to read them.

By using the Services, you acknowledge that you have read and understood these General Terms and agree to be bound by them. If you do not agree, please do not access or make use of the Services.

Amended or Updated Terms
We may periodically update or change the General Terms, without notice. You should check them from time to time as your continued use of our Services will mean you accept any updated or revised General Terms.

Law and Arbitration
These General Terms are governed by the laws of the Republic of South Africa. Any dispute arising in relation to these General Terms shall, to the extent permitted by law, be referred to arbitration in Cape Town at a venue of our choice applying the Uniform Rules of the High Court of South Africa.

Our Services
You are welcome to browse or use our Services for your own electrical, solar and maintenance services purposes only. No other use is permitted without our prior written consent. The unauthorized use, copying, reproduction, variation, modification or distribution of the content of any of our websites, mobi sites, or apps is strictly prohibited. You agree to indemnify us against any loss, damage, harm, claim or any other cost whatsoever that we may sustain as a result of your use of our Services and/or the contents of our websites, mobi sites or apps contrary to these General Terms.

We reserve the right to suspend our Services or any part thereof or terminate your account at any time if we, in our sole discretion, determine that you are not using the Services in compliance with these General Terms or if we believe the information provided by you is untrue, inaccurate or incomplete.

Use of our Services Outside South Africa
Customers who are not resident in South Africa are not welcome to use our Services in accordance with these General Terms.

Marketing
If you have agreed that we may contact you for marketing purposes, we may send you promotional offers for the Services which may be of interest to you based on your past service history. When you receive promotional information or newsletters relating to the Services, you will always be given the opportunity to unsubscribe. If you have any questions regarding these, please email info@ntstechnicalservices.co.za, It may take up to 21 days for your profile to be updated.

Personal Information and Privacy
When you share your information with us, subject to your marketing and/or communication preferences selected when you sign up to use the Services or as otherwise indicated by you to us, you agree to us using it for commercial purposes. We use your personal information to provide electrical services to you. To learn more about how we use your personal information, click here.

Accuracy of Content
All reasonable steps are taken to ensure that the information accessed via our Services is accurate and up-to-date. We do not, however, warrant that the content or information displayed is always accurate, complete, and/or current. Any comments uploaded by users or any authorized experts are their opinions alone and do not necessarily represent our views, opinions, beliefs, or values.

Your Comments
We value your comments, ideas, suggestions, and feedback. By sending us your comments you agree that we may use them for commercial purposes (including using them to endorse our services) without any compensation to you and you grant us a non-exclusive license to do this. We will not respond to or maintain your comments. You agree not to post comments which violate the right(s) of any third party, including copyright, trademark, privacy, or any other personal or proprietary right. You agree not to disclose, submit, or offer any comments that are or contain any defamatory, unlawful, abusive or obscene material. We disclaim any liability towards any third party regarding your comments.

Intellectual Property
All rights, including copyright, trademark and other intellectual property rights embodied in any logos, text, images, video, audio, or other material on our websites, mobi sites or apps are owned by or licensed to us. Unauthorised use, reproduction, modification, and/or distribution of the content thereof is strictly prohibited and constitutes an unlawful infringement of our intellectual property rights.

Advertising and Hyperlinks
External hyperlinks may appear on our websites, mobi sites, or apps. We do not necessarily have a relationship with any third party which is linked to our website, nor does a link signify our endorsement of the third party, its products and/or services. Your reliance on any information contained in such third party material is entirely at your own risk.

Disclaimers and Exclusions of Liability

Use of our Services is entirely at your own risk. We make no representations or warranties of any kind, whether express or implied. We do not warrant that the functions provided by the Services will be uninterrupted or error-free, or that the Services or the servers that make them available are free from viruses or other harmful components. We accept no liability, to the extent permitted by law, for any direct, indirect, incidental, special, or consequential loss or damage of any kind whatsoever or howsoever caused arising from the access or use of our Services or the purchase of any of our products or services. You agree, to the extent permitted by law, to indemnify us against any loss or damage suffered or liability incurred by reason of any act or omission on your part or that of any third party acting on your behalf in connection with your use of our Services and/or your purchase of any products or services.

Notwithstanding any other provisions contained herein, our liability arising from any breach of these Terms, negligence or otherwise shall not at any time exceed more than double the monetary value of any order placed via the Services.